Refund Policy for Mermaid Circle Enterprise
At Mermaid Circle Enterprise, we want you to be completely satisfied with your purchase. If you are not satisfied, our refund policy is as follows:
1. Eligibility for Refunds:
- Products must be returned within 30 days of receipt.
- Items must be unused and in original packaging.
2. Process for Returns:
To initiate a return, please contact our customer service to obtain a return authorization. Include your order number and reason for the return.
3. Refund Method:
Refunds will be processed to the original payment method used during purchase, within 7-14 business days after we receive the returned item.
4. Non-Refundable Items:
Certain items, such as digital downloads and customized products, are non-refundable.
5. Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to an error on our part.